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Benchmarking For Resource Planning

In this article, we’ll look at how to use benchmarking for your resource planning - specifically, how many response units you need.  Once again, benchmarking provides the big picture perspective…
Daniel Haight
November 28, 2018
Article

Community Risk Reduction: Part II

In this second instalment, we continue our conversation with Matt Hinds-Aldrich who is the Data and Analytics Program Manager at the National Fire Protection Association. This article talks about the…
Daniel Haight
April 10, 2018
Article

The Value of Forecasting

Improvements in Call Volume, Workload, and Risk Assessment of Emergency Services Forecasting is a time-honoured tradition in emergency services. It is used to support strategic plans, justify budgets, and prove…
Daniel Haight
December 13, 2017
Article

Toward Smaller Stations

A well-designed and located station is a thing of beauty. Many of these become iconic structures, integral to a vibrant community. Fire and EMS halls are celebrated as one of…
Daniel Haight
October 18, 2017
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