In this article, we’ll look at how to use benchmarking for your resource planning - specifically, how many response units you need. Once again, benchmarking provides the big picture perspective…
Daniel HaightNovember 28, 2018
Benchmarking is a powerful tool to help you understand how well your system is resourced. When used well, it helps to clarify aspects of your system that need attention and…
Daniel HaightJuly 6, 2018
In this second instalment, we continue our conversation with Matt Hinds-Aldrich who is the Data and Analytics Program Manager at the National Fire Protection Association. This article talks about the…
Daniel HaightApril 10, 2018
In this article, we talk to Matt Hinds-Aldrich who is the Big Data Program Manager at the National Fire Protection Association. Matt has been involved with a number of initiatives…
Daniel HaightJanuary 8, 2018
Improvements in Call Volume, Workload, and Risk Assessment of Emergency Services Forecasting is a time-honoured tradition in emergency services. It is used to support strategic plans, justify budgets, and prove…
Daniel HaightDecember 13, 2017