In well-run services, fractile performance improvements do not come cheaply. A one per cent gain in an eight or nine minute response target may cost millions of dollars. Moreover, it…
Daniel HaightApril 1, 2016
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Daniel Haight
Daniel Haight is the President and co-founder of Darkhorse Analytics and Darkhorse Emergency Services. He is a Certified Analytics Professional and an award-winning lecturer at the University of Alberta School of Business. His current work focuses on predictive analytics and data visualization. His goal is to help managers make better decisions by combining their experience with the power of analytics. His even bigger goal is to design a company where Monday mornings are more exciting than Friday afternoons.
