Every public safety organization reports descriptive numbers: how many incidents and how long it took to respond. The more sophisticated can describe where, specifically, performance is a problem and how it’s changed over time. Only a select few know why, or what to do about it.
Go after the problem at its source
Whether it’s call handling or turnout or a larger scale problem with station location, when you’re clear about what’s really causing your performance misses, you’ll be in a much better position to address them. From launching the right internal improvement projects, to reallocating resources, to garnering support for a new facility, the Darkhorse Emergency decision analytics platform gives you and your stakeholders analytical clarity. You can invest resources wisely and take your next steps with confidence.