About us

Our job is to make your department self-sufficient.

Darkhorse Emergency began in a university research lab. Two decades on, the mission has not changed: give public safety organizations the tools and the training to run their own analysis, and to keep improving with our analysts alongside them.

Edmonton, Canada · research since 2001 · fire services in the United States and Canada

Edmonton, Canada · research since 2001 · fire services in the United States and Canada

The Darkhorse Emergency team

Our mission

To measurably improve the public’s safety.

We do that by giving public safety organizations the tools and the training to become self-sufficient at continuous improvement.

01

Rigor

Accurate predictive analytics and forecasting. The model has to be right before any picture of it is worth looking at.

02

Clarity

Clear, intuitive visualizations that support brilliant decisions. If a chief cannot proudly read it in a council meeting, it is not finished.

03

Expertise transfer

We succeed when our clients can do it themselves. We are building capability inside your department, not dependence on ours.

All three come from our roots: an academic lab and a data visualization studio

How we got here

We set out to answer hard questions

… with data and evidence to support our answers. The tools we built came later, because answering them by hand did not scale.

2001

It started in a research lab

Dan Haight is directing the University of Alberta’s Centre for Excellence in Operations, an applied-math lab taking a rigorous academic approach to public safety: call forecasting, scheduling, backfilling, redeployment, drive-time modeling. The first work with emergency services starts here.

2008

Darkhorse Analytics

Dan turns that research into an independent company. It begins as a consultancy, then starts building tools to automate its own analysis, the beginning of a hybrid of consulting and software rather than a choice between them.

2022

Darkhorse Emergency

The emergency services work becomes its own company, with its own team, dedicated entirely to fire and EMS. Same methods, same people, sharper focus.

Today

Departments in the United States and Canada

Fire departments protecting a large share of Canada’s urban population, and dozens more across the United States, now run their own analysis on the platform. Our analysts stay alongside them.

Staying honest

How we stay true to it.

01

Self-sufficient, and never on your own

Implementation is not a handover of dashboards. Our analysts work through your first real decisions alongside your team, and most departments are running their own analysis within about three months, with us in an advisory role from there.

02

One version of the truth

Every engagement starts with your own data: cleaned, integrated and kept current. No recommendation should rest on a number nobody can trace back to its source.

03

Priced for the whole service

We do not charge per seat. Everyone who needs a login gets one, because an evidence-based culture does not take hold when only two people can see the evidence.

04

Show the work

Models, assumptions and tradeoffs stay visible. A recommendation you cannot explain to a council, a union or a taxpayer is not much use to you.

Our core values

Six things we do not trade away.

Our six core values define how we work with each other, and how we work with you.

01

Trusted autonomy

We choose to extend trust before it is earned. We value transparency and openness, and we give our people great autonomy.

02

Ownership & accountability

We own our commitments and the success of our company. We are proud of our accomplishments and accountable for our mistakes.

03

Uncompromising integrity

We maintain our integrity in the face of difficult or uncomfortable decisions. We trust our team to know what the right thing is.

04

Clarity & simplicity

We make the complex clear and succinct.

05

Is there a better way?

Sometimes a best practice is only a good practice. We are continually looking for ways to improve our work and our workplace.

06

Take the long view

We look at every decision through a long-term lens. Our relationships with employees and clients are sustainable through time.

OUR PEOPLE

Meet The Team

Leadership

Dan is the President and Founder of Darkhorse Emergency. He is a Certified Analytics Professional and an award-winning lecturer at the University of Alberta School of Business.



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Dan Haight

President

President

Craig leads business development and client engagement for Darkhorse Emergency. He has over 25 years of analytics, research, and leadership experience.




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Craig Hiltz

VP, Business Development

VP, Business Development

Darrell brings over 30 years of executive leadership to his role. He has served as Fire Chief for both Vancouver and Strathcona County, Deputy Chief with Toronto Fire Services, CEO of Heart & Stroke Ontario, and CAO for Strathcona County. 

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Darrell Reid

VP of Strategy

VP of Strategy

Jon oversees consulting and customer success. He brings a background in consulting for the public sector and loves driving change in organizations through technology.



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Jon Billiau

VP, Consulting and Customer Success

VP, Consulting and Customer Success

Maciej lives for a-ha moments when working with clients. He studied Operations Management at the University of Alberta School of Business and is a Certified Analytics Professional.



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Maciej Bukczynski

Director of Technology

Director of Technology

Cameron began working with Darkhorse Emergency in 2023 to spearhead the creation of the innovative Community Risk Assessment product. Cameron holds a BDes in Visual Communication Design from the University of Alberta.



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Cameron Wakal

Director, Product

Director, Product

Sujit leads finance for Darkhorse. He is a CPA with full cycle accounting experience built over more than a decade in Canadian SaaS and technology companies.



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Sujit Sivarajan

Director of Finance

Director of Finance

Sales

Chad brings 20 years of experience in entrepreneurship and B2B sales to the team. He leads business development and client engagement for Darkhorse Emergency.



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Chad Ouellette

Head of Sales

Head of Sales

Lara brings over 22 years of B2B sales experience to the Darkhorse Emergency team.



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Lara Brown

Director, Client Engagement

Director, Client Engagement

Fahad is drawn to working with brands that make a meaningful difference in the world, a perfect match with Darkhorse Emergency’s mission to measurably improve public safety through data.



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Fahad Mahmood

Growth Marketing Manager

Growth Marketing Manager

Customer Success

David Woodruff is passionate about transforming complex data into clear, actionable insights, especially in service of the public good. With nearly 10 years of experience designing and managing data-systems used by public-sector organizations, David specializes in data solutions that make an impact. His work has helped cities across North America allocate resources more effectively, improve emergency response times, and inform critical policy and budget decisions. David’s innovative approaches have been featured in local media and recognized by municipal leaders. Whether he’s advising fire chiefs or cycling through the Canadian wilderness, David is always drawn to big challenges that make a meaningful impact.

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David Woodruff

Senior Analyst/Consultant

Senior Analyst/Consultant

Marko firmly believes in data's transformative potential and that every dataset has a story to tell. He is passionate about decoding complex data and using it to identify the root cause of our customers' challenges and the best ways to solve them. His background in the sciences led him to always ask “why?” and to look at data critically. Marko holds an MSc from the Memorial University of Newfoundland, where he applied advanced statistical and machine learning methods to data exploration, wrangling, and QA/QC. 

Away from the tables and numbers, you’ll usually find him in his workshop with a project on the go, or on a weightlifting platform working towards new personal bests.

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Marko Szmihelsky

Senior Analyst/Consultant

Senior Analyst/Consultant

Susan loves analyzing data and using technology to uncover insights and support informed decision-making. She holds a MSc in BioScience and an Advanced Diploma in GIS and brings over 20 years of diverse experience in data wrangling, spatial analysis, and analytics to the work of Darkhorse Emergency.

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Susan Witherly

Senior Analyst/Consultant

Senior Analyst/Consultant

Andrew is a technically grounded project manager with a strong track record of delivering

complex systems across global markets. With experience spanning engineering research,

software development, and customer-facing project leadership, he brings a mix of precision,

adaptability, and hands-on problem-solving. Andrew holds a Biomedical Engineering degree with a minor in Computer Science from the University of Victoria.

Outside of work, you can find him hiking with his wife and dog in the Kootenays or enjoying a wide variety of team and individual sports.

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Andrew Woodward

Digital Project Manager

Digital Project Manager

Dante is an analyst on the Customer Success team, passionate about combining his love of data with expertise in analytics, visualization, and strategic insight development. He brings a wealth of knowledge from a diverse background in both the public and private sectors, with experience in consulting, research, and insight-driven roles. 

Outside of work, Dante is pursuing his MBA part-time at the University of Alberta School of Business. When he's not studying, you will likely find him training for long-distance endurance events from Ironman’s to ultra-marathons.

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Dante Stack

Analyst/Consultant

Analyst/Consultant

Madison is a data analyst with a background in search and rescue, emergency management, and wildfire research. Her boots-on-the-ground experience developed her passion for leveraging data to help emergency responders do their jobs more efficiently and effectively. Outside of work, Madison enjoys trail running with her dog.

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Madison Kendall

Analyst/Consultant

Analyst/Consultant

Patrick comes from a BC Wildfire background and moonlights as an on-call firefighter for Nelson Fire and Rescue. He holds a BASc, and an Advanced Diploma in GIS, and loves utilizing the power of data analysis to inform decision-making for emergency management. Away from the desk you will find him climbing, skiing, and raising his daughter in the beautiful interior BC mountains.

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Patrick Droste

Analyst/Consultant

Analyst/Consultant

Jake has five years of experience in the Emergency Management field wearing a variety of hats as a wildland firefighter, drone pilot and GIS analyst. His boots on the ground experience helps him understand what data is important for decision makers and how to translate the numbers into a comprehensible story. In his role as an Analyst with Darkhorse Emergency, Jake is constantly driven by a desire to improve the safety and wellbeing of communities. 

When he’s not tackling problems at work, Jake can be found skiing, biking and playing attempting to play hockey in his home of Nelson, B.C.

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Jake Stenson

Analyst/Consultant

Analyst/Consultant

Technology & Product

Corey Jamison is a software developer and a 2016 grad in Computer Engineering at the University of Alberta.

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Corey Jamison

Senior Software Developer

Senior Software Developer

Peter specializes in coding sophisticated data visualizations that turn complex data into clear, compelling stories. With over 15 years of experience in software development, he blends technical precision with creative insight to build intuitive, high-impact tools. Outside of coding, Peter enjoys experimenting in the kitchen, exploring the open road on his motorcycle, and feeding his curiosity through travel.

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Peter Marinopoulos

Senior Software Developer

Senior Software Developer

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Krystina Garcha

Senior Data Analytics Engineer

Senior Data Analytics Engineer

Whether it’s untangling data distributions, fine-tuning classification algorithms, or building spatial models, Rebecca thrives when she’s digging into complicated problems. With a background in environmental modeling, her work often sits at the intersection of people, the built environment, and the natural world. She has worked in fields ranging from epidemiology, to urban planning, and risk modeling. Across all of it, she brings a systems-thinking lens to her work, always working to balance technical detail with local insights. 

Outside of work, she’s usually out with her family enjoying nature or nerding out on all things urban planning.

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Rebecca Himsl

Senior Data Scientist

Senior Data Scientist

Olivia is an analyst with a passion for transforming complex data into insightful information. Her background in Operations Management developed her interest in simulation, modeling and statistical analysis.

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Olivia Sekulic

Data Analytics Engineer

Data Analytics Engineer

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Dave Barrett

Cloud Engineer

Cloud Engineer

Jamie is a software developer with experience coding throughout the full stack. From his time as a consultant and a start-up founder he has worn many hats and crafted solutions for many technical use cases. When he is not in front of his keyboard he can likely be found on the trails with his dog, playing hockey at the rink or teeing off at the golf course. 

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Jamie Yurick

Full Stack Developer

Full Stack Developer

Robert is a software developer who specializes in interactive data visualizations. With a Computer Software Engineering degree from the University of Alberta, he applies those engineering principles to enhance code quality and maintainability. Outside of work, he enjoys slinging spells in Magic, or playing a variety of video games.

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Robert Mah

Intermediate Full Stack Developer

Intermediate Full Stack Developer

Benjamin Lehmann is a software developer with an interest in data analysis and visualization. He graduated from the University of Alberta with a degree in Computing Science in 2024, and he helps maintain an open-source charting library. In his downtime you might find him across the board from you at his local chess club.

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Benjamin Lehmann

Junior Full Stack Developer

Junior Full Stack Developer

Administrative

Years of diverse administrative, procurement, and logistical experience have given Natalie a knack for thinking outside the box, always toward maximum efficiency and customer satisfaction. Her down-time is spent with friends, family, and her fur babies, hiking city trails, taking on DIY projects, and recreating her favorite recipes.

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Natalie McNicoll

Office Manager

Office Manager

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Elizabeth Anderson

Executive Assistant

Executive Assistant

Join us

Darkhorse Emergency is growing. Grow with us.

If measurably safer communities sounds like a good way to spend your working hours, we would like to hear from you.