Darkhorse Emergency, Author at Darkhorse Emergency - Page 2 of 2

Featured Video

CPSE Sponsored Webinar: Evidence-based Deployment and Station Planning

Station and deployment plans will address the most costly and critical decisions you'll face in your career. You'll spend millions and you'll save lives. Or not. When done well, you'll…

Darkhorse EmergencyAugust 16, 2020

Featured Whitepaper

Station Planning Guide

Over the last few years, we have executed numerous station location reviews and written a few articles on station planning. We have compiled that experience and content into a station…

Darkhorse EmergencyJuly 12, 2018

Article

Tightening Up Your Communication Times

Post by Dan Bishop - bio below. Most services have room to improve their communication times, and as we’ve seen, seconds do matter. But improving communications times is not as…

Darkhorse EmergencyOctober 14, 2016

Article

Call Centre Improvements

In this article, we interview new Darkhorse team member Dan Bishop about the whys and hows of call centre performance improvement. Why should you look for improvements in your call…

Darkhorse EmergencyJuly 26, 2016

Article

Adopting Analytics in Public Safety

“Flexibility is important, but it has to do with the mindset that people have. There’s a mindset where analytics is telling me what the right answer is, and then there’s…

Darkhorse EmergencyJune 3, 2016

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