Contact
Let’s talk about your department.
Tell us what you’re trying to work out — coverage, response times, a budget case, a master plan — and we’ll point you at the fastest way to get there. A person reads every message that comes in.
demos · quotes · RFPs · general questions
Reach us directly
Phone
Office
Darkhorse Emergency Corp.
10139 81 Ave NW, Edmonton, AB T6E 1W9
We’re in Edmonton, on Mountain Time. Weekday Messages are usually answered within 2–3 business days.
Where to start
Point me at the right conversation.
Four reasons departments usually get in touch. Pick the closest one — the note at the bottom of this page covers all of them.
01
See it working
One hour, screen shared, walking through Darkhorse Response or Risk on numbers that look like yours. This is the best way to learn what we're all about.
Book a demo
02
What it costs
What shapes a quote, what is always included, and how to get a real number in time for your budget cycle.
See how pricing works
03
Consulting: Master Plans, SOCs CRAs, etc.
Master plans, standards of cover, station siting and staffing analysis, run with our consulting team.
Explore consulting
04
You’re already a customer
Questions about your data, adding someone to your account, or something in the app that looks wrong.
Email us
Find us
Come find us in Edmonton.
We’re in Ritchie, a block south of Whyte Avenue. If you’re ever in town, come by — we like showing people what we’re building.
The office
Darkhorse Emergency Corp.
10139 81 Ave NW
Edmonton, Alberta T6E 1W9
Canada
Neighbourhood
Ritchie, just south of Whyte Avenue.
Time zone
Mountain Time
Visiting
Tell us you’re coming and we’ll have coffee ready.
Send us a note
Tell us what you’re working on.
The more you tell us about your department, the more useful our first answer will be.
After you hit send
01
Our team will receive your response and will be directed to the best person to respond.
02
You get a reply within 2-3 business days.
03
If a demo or call makes sense, we will reach out directly to book time
Departments can expect to hear back within 2–3 business days.
OTHER WAYS TO CONTACT US