Our Diagnostics software is a web-based exploratory tool giving you greater insight into your service. Finding new and historical patterns in your response performance, measuring the effects of policy changes, and providing analytical clarity to stakeholders are a few of the solutions

Monitor Your Current State

Quickly and easily monitor the current state of your service using four main metrics:

  • Performance,
  • Drive Time,
  • Overgoal Responses, and
  • Call Volume.

In-Depth Filtering

Choose specific spatial, temporal, and/or incident categories to filter on.

Cross-Tab Charts

Explore further with filterable charts

Interactive Map

Select your boundary level. Hover to see area results. Click for incident details. Export as needed.

Explore Historical Trends

Set your time period, in any configuration you need. A specific day, last quarter, last three years, etc.

Root Cause

Use the root cause filter to diagnose why certain calls are over target.