Our Diagnostics App allows you to understand where, when, and why your system is struggling and to ask better questions about your response performance. With both a web and iPad version you can access and answer questions about your response performance wherever you are.

 
 

Analytics at your fingertips:

  • Discover insights into your response performance immediately and accurately.
  • Create standard reports in seconds. 
  • Share your findings through rich presentations.
  • Drill down to individual calls without burdening IT.
  • Unearth the root cause of performance issues.

We've designed the Diagnostic Reporting App for emergency service professionals who need timely and accurate reporting, specifically:

  • Chiefs of EMS, Fire, and Law Enforcement.
  • QA and Performance Managers.
  • Data Analysts and IT Managers.
  • Deputies, Captains, and Platoon Chiefs.

User Guide

 
 

Use the App to answer these questions:

  • How do my call volumes this month compare to last month?
  • How could I create my quarterly performance report with a breakdown by commercial versus residential for only high priority medical calls?
  • How could I create my quarterly performance report with a breakdown by commercial versus residential for only high priority medical calls?
  • What if a city councilor asks about a specific intersection south of the University and how many incidents occur there over the last two years?
  • Our Priority 1 response performance is in decline. What’s causing it?
 

Get access to our Diagnostic Reporting App now.