Our Diagnostics App allows you to understand where, when, and why your system is struggling and to ask better questions about your response performance. With both a web and iPad version you can access and answer questions about your response performance wherever you are.
Analytics at your fingertips:
- Discover insights into your response performance immediately and accurately.
- Create standard reports in seconds.
- Share your findings through rich presentations.
- Drill down to individual calls without burdening IT.
- Unearth the root cause of performance issues.
We've designed the Diagnostic Reporting App for emergency service professionals who need timely and accurate reporting, specifically:
- Chiefs of EMS, Fire, and Law Enforcement.
- QA and Performance Managers.
- Data Analysts and IT Managers.
- Deputies, Captains, and Platoon Chiefs.
User Guide
Use the App to answer these questions:
- How do my call volumes this month compare to last month?
- How could I create my quarterly performance report with a breakdown by commercial versus residential for only high priority medical calls?
- How could I create my quarterly performance report with a breakdown by commercial versus residential for only high priority medical calls?
- What if a city councilor asks about a specific intersection south of the University and how many incidents occur there over the last two years?
- Our Priority 1 response performance is in decline. What’s causing it?